12/07/2018

Emergency service receives 175 calls from foreign fans during World Cup

Emergency service receives 175 calls from foreign fans during World Cup
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The 112 emergency service has received about 170,000 calls during the 2018 FIFA World Cup, with 175 being from foreigners, Alexander Yakovlev, Deputy Head of the Moscow Department of Civil Defense, Emergencies and Fire Safety, said at the City Press Center.

According to the deputy head, the city administration has also added the 911 service to prevent emergencies, which doubles 112 for calling specialists from several services such as the Ministry of the Interior, paramedics or emergency gas service round the clock.

"Almost 170,000 calls were received and processed on June 14 through July 11, with 53 percent of them requiring emergency services' attention," Yakovlev said.

He added that 175 calls in foreign languages were received on these days. Most foreigners called for police officers to report car accidents, traffic conflicts, and loss of documents and personal belongings.

According to Yakovlev, there also were calls regarding ticket purchases, FAN ID applications, and housing issues.

Calls were received in German and French from Indian, Polish, American, Norwegian, French, Chinese, Saudi Arabian, Austrian, Serbian and Moroccan fans.

 

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Emergency response activities in Moscow during 2018 World Cup